This is a fantastic book that is really easy to read! (A must for me!) It even incorporates cartoons to help you to see how the different approaches will solicit different outcomes…and guides you to understanding what really is a better way of communication with kids. There are things in here we’ve all done before, and never thought about how they may be affecting the outcomes of situations with the children in our lives. It makes you stop and think!
Also check out their website.